Every choice you make with Wrhzn23 is a sign of your trust in us. We firmly believe that efficient response is the core of providing excellent service—whether you need real-time assistance while shopping, want to track your order progress, or have valuable suggestions to share, we have established a fast track to ensure that your needs are addressed and resolved immediately.

1. Real-time support: Ask questions anytime, and we will respond immediately.

If you encounter any order-related questions, shipping delays, or require product details or return/exchange process guidance during your shopping trip, you can directly contact our customer service team through the following methods. During service hours, we will prioritize handling your needs:

Quick phone call: (+86) 18596774772 (One-click dialing, saving you from complicated operations and making communication more efficient)

For detailed inquiries, please email: xmwrhzn@outlook.com (We recommend attaching a screenshot of your order to help us pinpoint the problem and shorten the resolution time).

Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Leave a message outside of service hours, and we will prioritize replying after the start of our workday the next day to ensure that no need is overlooked).

II. Suggestions and Feedback: Your voice drives our growth

If you are dissatisfied with your shopping experience, or have ideas for product optimization or service improvement, please let us know through the following channels:

Targeted email: Send an email to xmwrhzn@outlook.com. Please indicate "Feedback & Suggestions + Your Specific Needs" in the email subject line so we can categorize and process your request.

Customer service support: When communicating with customer service, directly mention "feedback and suggestions," and we will assign someone to record the content and follow up on the processing progress.

Feedback Value: Every piece of feedback is collected, analyzed, and ultimately used to optimize service processes—your satisfaction is our ultimate goal for continuous improvement.

III. Company Information: Transparent and open, giving you peace of mind.

Company Name: Xiamen Weiruhang Intelligent Technology Co., Ltd.

Office Address: Room 407-4, No. 942, Tonglong 2nd Road, Xiamen Torch High-tech Industrial Zone (Xiang'an) (Address for Service of Legal Documents)

We consistently adhere to the service principles of "professionalism, efficiency, and sincerity," striving to create a smooth and worry-free shopping experience for every user. Thank you for choosing us, and we look forward to exploring more exciting possibilities with you!